Privacy Policy

Sensara Kolure (“SK”, “we”, “our”, “us”) is a trading name of Sensara Kolure Limited. We respect the privacy rights of our online visitors (“you, “your”, “yours”) and recognise the importance of protecting the information collected about you. We have adopted a Privacy Policy that guides how we collect, store, and use the information that you provide us with. If you are under 18, we require that you inform a parent or guardian about Sensara Kolure’s Privacy Policy and Terms & Conditions as well as requiring their consent to the Privacy Policy and Terms & Conditions before registering or placing an order with Sensara Kolure.

The following information is provided by Sensara Kolure to enable our online visitors to be fully informed of our Privacy Policy. By visiting www.sensarakolure.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms & Conditions.

COLLECTION OF PERSONAL INFORMATION

Sensara Kolure collects personal information in several ways when you place an order or register for a service offered by Sensara Kolure. By registering, you are consenting to the collection of your personal information. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and billing address(es) so that we can process and fulfill your order. Sensara Kolure doesn't store credit/debit card details as these are processed by our payment partner WorldPay. Saved details will never be shared with third parties and will only be used to process your order.

Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

COOKIES

A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites. Our website uses cookies to keep track of how often you visit our website, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.

USE OF PERSONAL INFORMATION

Sensara Kolure may use your personal information for the processing of orders, payments, and to provide you with a personalised shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences. We do not sell your details to third party marketing companies.

We do collate information about site traffic, sales, wish list, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.

From time to time Sensara Kolure may employ third party business partners to collect personal information or to undertake marketing activities on Sensara Kolure behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by Sensara Kolure to comply fully with the Sensara Kolure Privacy Policy.

MARKETING OPT-IN AND OPT-OUT

When you register, you will be given the option to opt-out of subscribing to our e-newsletter “Sensara Kolure News” which includes information about new products, features, enhancements, special offers, events of interest, and one-off marketing promotions.

At all times, we will offer you the opportunity to unsubscribe to the Sensara Kolure News, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, at anytime, by contacting us at info@sensarakolure.com

ACCESSING AND CHANGING PERSONAL INFORMATION

If for any reason you are concerned that the personal information held by Sensara Kolure is not correct, please visit the website and after logging into the website your personal information will be made available for review and change. Only you or, upon your request, the Sensara Kolure team, may access your personal data from the website using your login details. If you prefer, you may contact us by email at info@sensarakolure.com and we will amend your personal details.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

News

We’ve been asked if our Bath Salts are suitable for use during pregnancy…YES they are!

Yesterday Caron Bluestone, an ex-city trader turned blogger, trend spotter and mummy, got in touch with us because she was looking for some new bath products suitable for mums-to-be. Once we explained to Caron that our Bath Salts are handmade...

Sensara Kolure Bath Salts receive recognition from Health Guru Janey Lee Grace!

Through her best-selling books, seminars, and numerous TV and Radio appearances, Janey Lee Grace has established her position as a Media Spokesperson for the Organic and Natural Health world. Like 7 million other listeners we love tuning into her slot...

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